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Help & FAQ

Getting started

How to get started on Oddpixel Factory: 1. Browse the Stories to discover the universe. 2. Launch an investigation to find clues. 3. Create an account to track your progress and favorites. 4. Explore the universe to see connections between characters, locations and stories.

Account and login

- How to create an account? Go to /compte/inscription. - How to sign in? Go to /compte/login. - What if you can no longer access your account? Contact support at support@oddpixelfactory.com. - How to delete my account? Contact support@oddpixelfactory.com.

Progress and favorites

- Stories viewed are automatically saved when you are logged in. - Clues found are visible on /compte. - To add a favorite, click the heart icon on a sheet (story, character, investigation). - Your favorites are grouped on /compte/favoris.

Interactive experiences

Interactive experiences (Phaser mini-games) are accessible from the /jouer page. They enrich certain investigations and stories. If you encounter a loading problem: - Check your internet connection. - Temporarily disable script blockers. - Try another browser (Chrome, Firefox, Safari recommended).

Reading stories

- Stories should be read in episode order. - Some stories hide clues — watch each scene carefully. - Progress status is visible on each story sheet.

Report a problem

To report a bug, inappropriate content or suggest an improvement, contact us at support@oddpixelfactory.com.

For any question related to this page, contact us at support@oddpixelfactory.com.

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